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Refund policy

In purchasing your TACTICAL HEARING device, you know you have the following: 

  • Highest Quality Brand in industry
  • Five Year manufacture parts warranty
  • Market leader in advanced performance Micro Hearing Enhancement & Protection
  • State of the art innovations & technology
  • Performance, fit and comfort level of our instruments are second to none
  • Perfect for a large variety of applications
  • Legendary customer service
  • Custom fitting available

We offer this extended warranty at no extra cost. We stand behind the superior products we create. Our warranty is unmatched in the industry.

We have the option to reprogram our devices if needed and will do everything in our power using the latest technology and ability to deliver and maintain a proven device for your specific individual requirements.

 

Returns:

All sales are Final Sale and we do not offer returns, unless you purchase Seel Return Assurance.

If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.  You can learn more about the Seel Return Assurance policy here.  If you do not purchase Seel Return Assurance along with your order, the order is Final Sale as stated above.

 

Missing Item or Damaged Product Fee:

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in “like new” condition).

 

Damaged, Defective or Incorrect Items:

If you return a defective or incorrect item to us, you will receive a credit. You may then choose to purchase a replacement item from us. To make sure we have your product in stock, call Customer Care at 801-822-6888.